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More media myths on SiteFinder

A recent News.com story has the following quote:

Still, a lot of people in the Internet community were quite surprised by Site Finder–and then you had complaints surfacing that it was not complying to approved standards.Let’s break the argument down: The claim that Site Finder was nonstandard and that we should have informed the community that we were doing something nonstandard–excuse me: Site Finder is completely compliant to standards that have been out and published by the IETF (Internet Engineering Task Force) for years. That’s just a misnomer. The IAB (Internet Architecture Board) in its review of Site Finder said the very same thing–that VeriSign was adhering to standards.

The second claim, that we brought it out without testing–Site Finder had been operational since March or April, and we had been testing it with individual companies and with the DNS traffic at large. Ninety-nine percent of the traffic is pure HTTP (Hypertext Transport Protocol), and so it handles it the way it should. Just so you know, our customer service lines went from 800 or 900 calls on the first day to almost zero right now. For every customer who had a Site Finder issue, the remediation took less than 12 hours.

Tags: icann, sitefinder, verisign —

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