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The Law of Unintended Consequences
Posted February 24, 2005 – 10:41 am by Yakov Shafranovich in TechnologySome time ago one of our customers asked us for a feature where a certain box on a certain printed document would be limited to a certain size. The feature was promptly put in place and used for the past few weeks. Yesterday, they suddenly realized that some of the stuff that doesn’t fit into the box because of the size is actually important and needed, so the feature had to be dropped. Go figure.
Tags: business, development —
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