I have been using Virgin Mobile for about 1 year. However, recently there have been several changes that started me thinking about switching. First, VM raised its rates. Second they do not offer any sort of family share plans which in my case would be a better fit. Third, their phones tend to lag behind other networks in regards to upgrades for firmware (yes, I know that I can root my phone). The icing on the cake was a call that VM counted as being over 200 minutes long on my wife’s phone.
After exploring alternatives, I switched to Ting, which runs on the same Sprint network that VM does. I picked them because they seem to be honest and straight forward with customers, and their shared plans seem to make sense for my situation. I also like how they bump up automatically the service plans as you use more resources.
Right now I am using a similar model as my VM phone: LG Optimus but the Ting/Spring version came with a few pleasant surprises: visual voicemail and upgraded firmware to 2.3.3. I also installed an app acalled AutoSync which automatically cuts off syncing while off Wifi, and that seem to have cut down significantly on my data usage. I am exploring using Google Voice and GrooveIP for making Wifi calls and free SMS, but haven’t gotten there yet.